FREQUENTLY ASKED QUESTIONS
{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"SHIPPING COSTS","bold":true},{"type":"text","value":"\n- Spain, Iberian Peninsula "},{"type":"text","value":"EXPRESS","bold":true},{"type":"text","value":" 3€ (48/72h) and FREE from 80€.\n\n- Spain, Iberian Peninsula "},{"type":"text","value":"SUPEREXPRESS","bold":true},{"type":"text","value":" 4,50€ (24h).\n\n- Balearic Islands 10€ and "},{"type":"text","value":"FREE","bold":true},{"type":"text","value":" from 100€.\n\n- Rest of Europe 5€ (3 - 4 days) and "},{"type":"text","value":"FREE","bold":true},{"type":"text","value":" from 100€.\n\nIf your country is not in the list, please write us by chat or send us an email to info@fooga.es\n\n"},{"type":"text","value":"DELIVERY TIMES","bold":true},{"type":"text","value":"\nAll orders received before 13:00, will be delivered in less than 72h for Peninsula and Portugal.\n\nFor other destinations the delivery time will be 3-4 days.\n\nThese delivery times may be altered on specific dates such as Black Friday, Christmas or sales.\n\n"},{"type":"text","value":"PAYMENT METHODS","bold":true},{"type":"text","value":"\nWe accept all major credit cards (VISA, Mastercard, Amex, etc...) by PayPal and Apple Pay.\n\n"},{"type":"text","value":"SIZE EXCHANGE","bold":true},{"type":"text","value":"\nThe first change is free for Spain (Peninsula) and you can manage it "},{"type":"link","url":"https://return.iflastmile.com/fooga","title":"Cambio de talla","target":"_blank","children":[{"type":"text","value":"here","bold":true}]},{"type":"text","value":".\n\nFor the rest (Balearic Islands and Europe), we do not make exchanges, you will have to make a return and a new purchase.\n\nAnother option is to make the exchange in our physical shop in Valladolid.\n\nYou have 30 calendar days to make the exchange."}]},{"type":"paragraph","children":[{"type":"text","value":"\n"},{"type":"text","value":"IMPORTANT: Wrap the product securely, if possible in the same bag you received them in, but if you do not keep the bag, in any other bag or box, but always without damaging the product and closed securely.","bold":true},{"type":"text","value":"\n\nAs soon as we receive them and check their condition (unused, just as you received them), we will send you the new size.\n\n"},{"type":"text","value":"RETURNS","bold":true},{"type":"text","value":"\nReturns from 25 October 2023 will cost 3,50€ for home Pick-up and 3€ for delivery at a post office in Spain (Peninsula) and can be managed it "},{"type":"link","url":"https://return.iflastmile.com/fooga","title":"Devolución","target":null,"children":[{"type":"text","value":"here","bold":true}]},{"type":"text","value":"."}]},{"type":"paragraph","children":[{"type":"text","value":"Returns to the physical shop are free.\n\nFor the rest (Balearic Islands and Europe), they must be sent at the customer's expense to the following address: TIENDA FOOGAPLAN, CALLE CÁNOVAS DEL CASTILLO 7, 47002 VALLADOLID, SPAIN.\n\nThe final amount paid for the products will be refunded, except for the \"Shipping costs\" and \"Return costs\".\n\nYou have 30 calendar days to make the return."}]},{"type":"paragraph","children":[{"type":"text","value":"\n"},{"type":"text","value":"IMPORTANT: Wrap the product securely, if possible in the same bag you received them in, but if you do not keep the bag, in any other bag or box, but always without damaging the product and closed securely.","bold":true},{"type":"text","value":"\n\nAs soon as we receive them and check their condition (unused, just as you received them), we will reimburse you, which can take up to 7 days.\n\n"},{"type":"text","value":"DO YOU HAVE ANY QUESTIONS?","bold":true},{"type":"text","value":"\nIf your doubt is not in the list of questions above, write to us via chat, email, instagram, Facebook, etc...\n\nEverything has a solution in this life, except death."}]}]}
